PRIVACY POLICY

Thank you for your interest in our online store from Switzerland.

The protection of your privacy and your personal data is very important to us.

Our data processing has the objective of only processing personal data that is relevant for a reasonable and economic use of our offers in the online store. Our data protection is in accordance with the Data Protection Regulation (DS-GVO) and the Federal Data Protection Act (BDSG).

Below we inform you in detail about which data is processed in which form when you visit our website. At the same time, we hereby fulfill our obligation to inform you in accordance with Art. 13 DS-GVO.

Person responsible and contact details of the data protection officer:

Responsible for the data processing that takes place on our website is:
Fitness Magnet Ltd.
Armory Lane 15
6300 Zug, Switzerland
Email: [email protected]

1. PERSONAL DATA

According to the GDPR, personal data are "any information relating to an identified or identifiable natural person (hereinafter 'data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

2. FUNCTIONS OF OUR WEBSITE

In the following, we will show you which data we process on which legal basis within the scope of our functions offered to you, how long we store your data and who receives your data, if applicable.

a) General use of the website

In the course of your visit to our website, we generally only collect and store personal data if you actively provide it to us. Notwithstanding the above basic facts, however, the web server of our hoster automatically registers accesses to the websites and, in particular, your IP address. However, your IP address is not stored.

In addition, our hoster creates so-called log files to maintain system security. These log files contain the following information such as: Date of access, the URL, content accessed, as well as the information transferred.

This information remains anonymous for us. A conclusion on a person is therefore not possible.

The processing of your IP address during the connection setup takes place so that we can provide you with our website. It is based on Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest is the aforementioned purpose.

Our log files are stored for 30 days.

b) Contact form

We offer you the possibility to contact us by means of a form. For this purpose, you must provide us with your e-mail address so that we can respond to your request. In addition, you can tell us your name, a subject, as well as the specific message.

If you contact us using the e-mail address provided on our website, you will at least provide us with your e-mail address, as well as any other information you may disclose in your e-mail. In order for us to process your request, we need to process this data. The processing in the context of contacting us takes place so that we can process and respond to your request. The legal basis is Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest lies in the purpose just mentioned.

We store your e-mails and contacts for as long as is necessary to process your inquiry and then store them for a period of 3 years if you contact us again with reference to your original question. This does not apply if you initiate a contractual relationship with us in the e-mail. In this case, the storage period depends on the underlying contract. In this case, you will be informed separately about the data processing that takes place there.

c) Opening of a customer account, purchasing function & rating

When opening a user account, the necessary data voluntarily provided by you will be stored. When ordering in our online store, we automatically create a user account based on your order data. We will send you your order data together with our terms and conditions by e-mail. As a registered user, you can view your order data and past orders at any time in your user account. Of course, you have the possibility to have your user account deleted by us at any time upon request. We use the data you provide to fulfill and process your order.

For the creation of a customer account and when placing an order, we collect the following data: Salutation, your first name, your last name, your e-mail address, a password of your choice, your company, your street, your house number, any address supplements, your country, your postal code, your city, your telephone number.

A part of your customer account are your ratings. We ensure that you can only rate products that you have purchased. We collect: Name, your message, the rating (in the form of stars). At no time will personal data stored in the customer account be published. The processing of your customer account data is done to provide you with the functionalities of the customer account and - if you buy something - to process and handle your order. In each case, the processing is based on Art. 6 para. 1 lit. b) DS-GVO. In addition, we are required by law to store certain data such as invoices, contracts and other accounting-related information for a certain period of time. The processing carried out for this purpose is based on Art. 6 para. 1 lit. c) DS-GVO in conjunction with. § 147 AO and 257 HGB. We store your data processed within the framework of the customer account until you cancel the customer account. After that, we store your data for a further period of 3 years in the event that claims still arise from the legal relationship with you. Personal data contained in contracts or invoices will be retained for 11 years from the end of the year in which you terminated the account. Data contained in business letters or other documents that are relevant for taxation purposes will be retained for 7 years from the end of the year in which you terminated the account.

For the purpose of the evaluation, you will be contacted by us within the framework of the contract processing. Your information will only be used for this purpose and in particular not for further advertising and will not be passed on to other third parties. The processing here is also based on Art. 6 (1) f) DS-GVO, whereby the legitimate interest lies in the aforementioned purpose. We store your rating for as long as the product is sold by us.

Unless you have objected, we will use your e-mail address, which we have received in connection with the sale of a good or service, to electronically send you advertising for our own goods or services that are similar to those you have already purchased from us. You may object to this use of your e-mail address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided for this purpose in the advertising e-mail. This does not incur any costs other than the transmission costs according to the prime rates. The legal basis for this is found in Art. 6 para. 1 lit. f) DS-GVO and Art. 95 DS-GVO in conjunction with. § Section 7 (3) UWG. We store your data required for this purpose until you object to receiving the advertising messages.

d) Newsletter and consulting offer

Newsletter: When registering for the newsletter, your e-mail address will be stored with your consent and used exclusively for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time without incurring any costs other than the transmission costs according to the prime rates.

When you register for the newsletter, your e-mail address is stored with your consent and used exclusively for our own advertising purposes until you unsubscribe from the newsletter. For this purpose, we use the so-called double opt-in procedure, i.e. we will only send you our e-mail newsletter if you have given us your express consent to do so. For this purpose, we will send you a confirmation e-mail in which we ask you to give us your consent by clicking on the link contained in the e-mail. You can unsubscribe from the newsletter at any time without incurring any costs other than the transmission costs according to the basic rates. For this purpose, a notification in text form to the contact data mentioned in section 13 (e.g. e-mail, letter) is sufficient. In addition, you will of course also find an unsubscribe link in each newsletter.

In order to constantly improve your shopping experience and to protect you from unnecessary advertising, we use the information you provide and automatically generate to design individual advertising tailored to you and your interests. In doing so, we only use information in pseudonymized form, such as confirmations of receipt and reading of e-mails, your order history, date and time of your visit to the homepage, product pages you have visited. The analysis and evaluation of this information enables us to send you individualized advertising. Our goal is to make our advertising more useful and interesting for you. In this way, we want to prevent indiscriminate advertising and only send you advertising, for example in the form of newsletters, product recommendations in e-mails, letter advertising or parcel inserts, which correspond to your interests. If you do not wish to receive individual advertising, you can object to this at any time, either in whole or for specific measures, without incurring any costs other than the transmission costs according to the basic rates. For this purpose, a notification in text form to the contact data mentioned under item 13 (e.g. e-mail, letter) is sufficient.

The processing is based on Art. 6 para. 1 lit. a) DS-GVO. We store your data until you revoke your consent.

Consulting offer: As a customer, you will receive a free consulting offer from us, as well as product recommendations by e-mail. As a customer, you will receive the consulting offer and the product recommendations regardless of whether you have subscribed to the newsletter. In this way, we would like to provide you with information on products from our range that match your order history and that may be of interest to you based on your most recent purchases. Of course, we strictly comply with the legal requirements. You can unsubscribe from the advisory service and the product recommendations at any time without incurring any costs other than the transmission costs according to the basic rates. For this purpose, it is sufficient to send a message in text form to the contact data mentioned in section 13 (e.g. email, letter). In addition, you will of course also find an unsubscribe link in every email.

The processing here is based on Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest is to advertise our products. We store your data for this purpose until you object to its use.

f) Use of personal data when selecting Klarna as payment method

Klarna will review and evaluate your information and, where it has a legitimate interest and reason to do so, will exchange information with other companies and credit reporting agencies. Your personal information will be treated in accordance with the applicable data protection regulations and as specified in Klarna's Privacy Policy.

If you have chosen Klarna's payment services Klarna Invoice and Klarna Installment Purchase as a payment option, you have consented that we have collected and transmitted to Klarna the following personal data necessary for the processing of the purchase on account and an identity and credit check, such as first and last name, address, date of birth, gender, email address,IP address,telephone number, as well as the data necessary for the processing of the purchase on account, which are related to the order, such as the number of items, item number, invoice amount and taxes in percent. The transmission of this data takes place so that Klarna can create an invoice and perform an identity and credit check for the processing of your purchase with the invoice processing requested by you.
In accordance with the German Federal Data Protection Act, Klarna has a legitimate interest in the transmission of the Buyer's personal data and requires this data in order to obtain information from credit agencies for the purpose of checking identity and creditworthiness. In Germany, this may be the following credit agencies:

Schufa Holding AG, Kormoranweg 5, 65203 Wiesbaden, Germany
Bürgel Wirtschaftsinformationen GmbH & Co. KG, P.O. Box 5001 66, 22701 Hamburg, Germany
Creditreform Bremen Seddig KG, Contrescarpe 17, 28203 Bremen, Germany
infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden, Germany

In the context of the decision on the establishment, execution or termination of the contractual relationship, Klarna collects and uses, apart from an address check, also information on the past payment behavior of the buyer as well as probability values on this behavior in the future. The calculation of these score values by Klarna is based on a scientifically recognized mathematical statistical method. For this purpose, Klarna will also use your address data, among other things. If this calculation shows that your creditworthiness is not given, Klarna will inform you immediately. Revocation of the use of personal data to Klarna:

1. you can revoke your consent to the use of personal data at any time to Klarna. However, Klarna remains entitled to process, use and transfer the personal data, if necessary, insofar as this is necessary for the contractual payment processing through Klarna's services, is required by law, or is required by a court or an authority.

2. you can of course at any time information about the personal data stored by Klarna. This right is guaranteed by the Federal Data Protection Act.Should you as a buyer wish to do so or inform Klarna of any changes regarding the stored data, you can contact [email protected]

g) Paypal

We also use the payment service providers Paypal. The providers of these payment services are PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") and BS PAYONE GmbH, Lyoner Straße 9, D-60528 Frankfurt/Main. If you choose to pay via these service providers, the payment data you enter will be transmitted to the respective service provider. The transmission takes place on the basis of Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the fact that we want to offer you the most diverse and convenient payment for you. You can find more information about the data processing of PayPal and Payone under https://www.paypal.com/de/webapps/mpp/ua/privacy-full and https://www.payone.com/datenschutz/

3. RECEIVER OF THE DATA

Within our company, the departments responsible for processing the requests have access to your data. In addition, we use external service providers if we cannot or cannot reasonably perform services ourselves. These external service providers are primarily providers of IT services and telecommunications services.

4. RIGHTS OF AFFECTED

The General Data Protection Regulation guarantees you certain rights that you can assert against us - insofar as the legal requirements are met.

Art. 15 DS-GVO - Data subject's right to information: You have the right to request confirmation from us as to whether personal data relating to you are being processed and, if so, what these are and the more detailed circumstances of the data processing.

Art. 16 DS-GVO - Right to rectification: You have the right to demand that we correct any inaccurate personal data relating to you without undue delay. In this context, you also have the right to request the completion of incomplete personal data - also by means of a supplementary declaration - taking into account the purposes of the processing.

Art. 17 DS-GVO - Right to deletion: You have the right to demand that we delete personal data concerning you without delay. Please note the exception described under point II. 4 here

Art. 18 DS-GVO - Right to restriction of processing: You have the right to demand that we restrict processing.

Art. 20 DS-GVO - Right to data portability: You have the right, in the event of processing based on consent or for the performance of a contract, to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and to transfer this data to another controller without hindrance from us, or to have the data transferred directly to the other controller, insofar as this is technically feasible.

Art. 21 DS-GVO - Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is necessary for legitimate interests on our part or for the performance of a task carried out in the public interest, or which is carried out in the exercise of official authority.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
Insofar as we process your personal data for the purpose of direct marketing, you have the right to object to the processing at any time. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.

Art. 77 DSGVO in conjunction with Section 19 BDSG - Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority at any time, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of personal data relating to you violates applicable law.

If you have given us consent, you have the right to revoke your consent at any time. All data processing that we have carried out until your revocation will remain lawful in this case. For this purpose, you can simply click on the link contained in each mail and unsubscribe from the e-mail service, make the appropriate setting in your user account or send a message to [email protected] If you inform us in this message that you do not wish to receive e-mails in the future, we will no longer send messages to the e-mail address you have provided.

5. OBLIGATION TO PROVIDE DATA

You have no contractual or legal obligation to provide us with personal data. However, without the data you provide, we are not able to offer you our services.

6. EXISTENCE OF AUTOMATED DECISION-MAKING (INCLUDING PROFILING)

We do not use automated decision making that has legal effects on you or affects you.

7. INTERNET-SPECIFIC DATA PROCESSING

In order to expand the functionality of our website and to make it more convenient for you to use, we use so-called "cookies". With the help of these "cookies", data can be stored on your computer when you call up our website. You have the option of preventing cookies from being stored on your computer by making the appropriate settings in your browser. However, this will limit the functionality of our offer.

When using the website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which the entity that sets the cookie (in this case, us) receives certain information. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offer as a whole more user-friendly and effective.

The website uses cookies to the following extent: transient cookies (temporary use), persistent cookies (time-limited use), third-party cookies (from third-party providers).

Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to the website. The session cookies are deleted when you log out or you close the browser.

Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all functions of this website. In your browser settings, you can specify that cookies require your consent each time before they are stored on your computer and become active. Detailed information regarding your browser settings can be found on the websites of the providers or in these instructions for the most common browsers.

Google Analytics

Google LLC ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

On our website we use Google Analyitcs. Google Analytics is used for web analysis and optimization of use on the website. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. In the context of tracking, order data information about ordered products is also transmitted.

The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 36 months. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://policies.google.com/?hl=de.

The legal basis for the use of Google Analytics is Art. 6 para. 1 lit. f DSGVO.

With the following plugin you can prevent tracking from google: http://tools.google.com/dlpage/gaoptout?hl=d

Hotjar

Hotjar Ltd, Level 2, St Julian's Business Centre, 3 Elia Zammit Street, St Julian's STJ 1000, Malta

On this website, data is collected and stored by Hotjar (web analysis services), from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are evaluated for the improvement and needs-based design of our offer.

The use of Hotjar is based on Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest is to analyze your use of our website.

You can object at the following link: http://www.hotjar.com/privacy

The use of the service is based on Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest is the purpose described above.

You can object at the following link: http://www.criteo.com/de/privacy/.

Facebook

Facebook Inc, 1601 South California Avenue, Palo Alto, CA 94304 USA

This website uses the remarketing function "Custom Audiences" from Facebook. This function is used to present interest-based advertisements ("Facebook Ads") to visitors of this website when they visit the social network Facebook. In the process, it is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account.

More information at: https://www.facebook.com/about/privacy/

The use of the service is based on Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest is the purpose described above.

Click here to object.

Google AdWords

Google LLC ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

Our website uses Google AdWords. AdWords is an online advertising program and as part of the online advertising program we work with conversion tracking. After a click on an ad placed by Google, a cookie is set for conversion tracking. From the cookie, we and Google can recognize that you clicked on an ad and were redirected to our website. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking.

More information at: https://www.google.de/policies/privacy/

The use of the service is based on Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest is the purpose described above.

8. live chat function

  • Scope of the processing of personal data

    The data you enter in our live chat, such as name and content.

  • Legal basis for the processing of personal data

    Art. 6 para. 1 lit. a DSGVO (consent through clear confirming action or behavior)

  • Purpose of data processing

    We will only use the data recorded through our live chat to process requests received through our live chat.

  • Duration of storage

    After processing your request, which we received in our live chat, the collected data will be deleted immediately, unless there are legal retention periods.

  • Revocation and deletion option

    The revocation and deletion options are based on the general regulations on the right of revocation and deletion under data protection law described below in this data protection declaration.

  • Necessity of providing personal data

    The use of live chat is on a voluntary basis and is neither contractual nor required by law.
    You are not obliged to contact us via live chat. You can also use the other contact options provided on our site.
    Unless you enter the necessary information, you will not be able to use our live chat.

  • WhatsApp usage

Insofar as you have consented, we process your communicated or available personal data (e.g. name, telephone number, e-mail address, messenger ID, profile picture, messages) for communication regarding the preparation and execution of any orders as well as for sending promotional information (e.g. offers, newsletters) using the instant messaging service "WhatsApp" of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

An existing messaging account is required to use this service.
We would like to point out that WhatsApp Ireland Limited may also possibly pass on personal data (in particular metadata of the communication) to WhatsApp Inc. which is also processed on servers in states outside the EU (e.g. USA) where there is no adequate level of data protection.

WhatsApp may share this data with other companies within and outside the Facebook group of companies. For more information, see the WhatsApp Business privacy policy (https://www.whatsapp.com/legal/business-policy/) and WhatsApp (https://www.whatsapp.com/legal/#privacy-policy). We have neither precise knowledge nor influence on the data processing by WhatsApp Ireland Limited or WhatsApp Inc. which is responsible in this respect under data protection law.

In addition to the recipients already specifically named above, we use the help of further service providers (order processors) to fulfill our obligations.
We point out that you can revoke your consent once given at any time without giving reasons for the future by notifying us of your revocation via WhatsApp with a message with the note WIDERRUF or by e-mail to the e-mail address mentioned in this privacy policy or our imprint of the corresponding processing of their personal data.
The above-mentioned data will be deleted in accordance with the legal requirements as soon as their consent to the processing is revoked or if the purpose of the processing of this data has ceased to apply or it is not required for the purpose.

If the data is not deleted because it is required for other and legally permissible purposes, its processing is limited to these purposes. I.e., the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law or whose storage is necessary for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person.

Responsible services

WhatsApp

Whats App Messenger the WhatsApp, Inc., 1601 Willow Road, Menlo Park, California 94025, USA; the privacy policy is available at whatsapp.com/legal/business-policy/

Facebook Messenger

Facebook Messenger the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA; the privacy policy is available at facebook.com/about/privacy

Telegram

Telegram Messenger the Telegram Messenger LLP 71-75 Shelton Street, Covent Garden, London, United Kingdom; the privacy policy is available at. https://telegram.org/privacy

Facebook

Facebook Messenger the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA; the privacy policy is available at facebook.com/about/privacy

Apple

Apple Business Chat the Apple Inc, Infinite Loop, Cupertino, CA 95014; USA; the privacy policy is available at. https://www.apple.com/legal/privacy/de-ww/

8. IF YOU HAVE COMMENTS OR QUESTIONS

We take all possible precautions to protect and secure your data. Your questions and comments on data protection are welcome. If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and revocation of consents granted, please contact: [email protected]