General Terms and Conditions Fitnessmagnet / FitnFemale GmbH
The customer will receive an e-mail with tracking information. If nothing else is agreed with the customer, the shipping costs listed under the item "Delivery and shipping costs" apply. Delivery is usually made within one to two working days within Switzerland, Germany and Austria and is delivered to the address specified by the customer. If the ordered product or part of an order is not available from stock, the customer will be contacted immediately.
Fitnessmagnet GmbH has 3 shipping locations in Germany, Austria and Switzerland. Depending on where the customer orders from, he will receive the goods. Shipping and storage are each handled by a professional logistics partner to provide the best possible service.
If you have any problems with your order, please contact us via [email protected] so that we can help you as soon as possible.
The buyer is responsible for making their order correctly. If there is a possible mistake with your order, you must inform Fitnessmagnet GmbH immediately.
If the delivered goods are defective or delayed in delivery of more than 10 days without this having been previously communicated to the customer, they then have the right to withdraw from the purchase contract.
The ordered goods can be returned within 14 days after the arrival of the goods. Customers can return the products at any time during this time. The costs for the return is the responsibility of the customer.
Food and supplements but remain unopened and original packaging can be returned, for safety reasons.
Plans and e-books already received are excluded from the return policy.
Bikini Bundle :
If you want to cancel your purchase of the Bikini Bundles after receipt, 40.00 Euro/Swiss Francs will be charged for the plan, which can not be refunded.
How to make your return: Send us a short email to [email protected] (please mention the order number in the subject) and tell us that you want to withdraw from the purchase. Afterwards, the package can be sent back to the corresponding address (see return guarantee).
All offers and prices on the website are not guaranteed and are subject to change. Errors or changes to the goods and prices is reserved by the company.
All products marketed by Fitnessmagnet GmbH are subject to the strict controls of the respective manufacturer. For this reason, only the respective manufacturer is responsible for the quality of its products.
5.1 Risks related to the use of the products
None of the products of Fitnessmagnet GmbH should be used without consulting the attending physician. We are not medical professionals and our advice cannot replace professional, medical advice. It is possible that taking Fitnessmagnet GmbH products may pose risks to people who are already in poor physical or mental condition. If the customer ignores these risks, it is the customer's own decision to knowingly and voluntarily assume any risks that may be associated with the diet. These risks may exist even for those individuals who are currently in good physical condition. These risks should first be clarified with a medical professional.
The customer uses our supplements on his own responsibility and Fitnessmagnet GmbH is not responsible for any health problems or even death due to the intake of the products. With his order the customer confirms that Fitnessmagnet GmbH cannot be held responsible for any complaints or complications.
Fitnessmagnet / FitnFemale has no influence on the information and the design of linked internet sites. A liability of Fitnessmagnet GmbH for false information or illegal actions is excluded.
With the PowerPay Monthly Bill, you can easily settle your online shopping by invoice with the installment payment option. MF Group / PowerPay offers payment by invoice as an external payment service provider. At the conclusion of the purchase agreement PowerPay accepts the invoice claim and handles the relevant payment terms. If you purchase on account you accept in addition to our terms and Conditions from PowerPay. (Powerpay.ch/de/agb).
Please note that there is an administration fee per invoice and additional fees for partial and late payments Conditions incurred by PowerPay.
Place of jurisdiction is the headquarters of Fitnessmagnet GmbH in 6300 Zug, Switzerland.