The customer will receive an e-mail with tracking information. If nothing else is agreed with the customer, the shipping costs listed under the item "Delivery and shipping costs" apply. Delivery is usually made within one to two working days within Switzerland, Germany and Austria and is delivered to the address specified by the customer. If the ordered product or part of an order is not available from stock, the customer will be contacted immediately.

Fitnessmagnet GmbH has 3 shipping locations in Germany, Austria and Switzerland. Depending on where the customer orders from, he receives the goods. Shipping and storage are each handled by a professional logistics partner to provide the best possible service.

If you encounter any problems with your order, please contact us via [email protected] so that we can help you as soon as possible.

The buyer undertakes to carry out the order under the conditions specified on the website. Any error in an order must be immediately notified to the company Fitnessmagnet GmbH.

If the delivered goods are defective or if a delay in delivery of more than 10 days occurs without prior notification of the customer, the customer has a right to withdraw from the purchase contract.

The ordered goods can be returned within 14 days from the day of receipt of the goods. Customers can return the products at any time during this period. The cost of the return is borne by the customer.

Dietary supplements and foodstuffs can, for safety and hygienic reasons, only be unopened and original packaging be taken back.

Plans and e-books already received are excluded from the right of withdrawal. 

Bikini Bundle:
If you wish to withdraw from the purchase of the Bikini Bundle products after receiving them, you will still be charged 40.00 Euro/Swiss Francs for the plan, which is non-refundable. 

Procedure return: Send us a short email to [email protected] (please mention the order number in the subject line) and that you want to withdraw from the purchase. Then the package can be sent back to the appropriate address (see return guarantee).

All offers and prices on the website are non-binding and without guarantee. Errors or changes in the goods and prices are reserved.

All products distributed by Fitnessmagnet GmbH are subject to the strictest controls of the respective manufacturer. For this reason, the respective manufacturer is exclusively liable for the quality of its products.

5.1 Risks concerning the use of the products

None of the products of Fitnessmagnet GmbH should be used without consulting the attending physician. We are not medical professionals and our advice cannot replace professional, medical advice. It is possible that taking Fitnessmagnet GmbH products may pose risks to individuals who are already in poor physical or mental condition. If the customer ignores these risks, it is the customer's own decision to knowingly and voluntarily take any risks that may be associated with the diet. These risks may exist even for those individuals who are currently in good physical condition. These risks should first be clarified with a medical professional.

The customer uses our supplements on his own responsibility and Fitnessmagnet GmbH is not responsible for any health problems or even death due to taking the products. With his order the customer confirms that Fitnessmagnet GmbH cannot be held responsible for any complaints or complications.

Fitnessmagnet / FitnFemale has no influence on the information and the design of linked websites. A liability of Fitnessmagnet GmbH for false information or illegal actions is excluded.

With PowerPay - Monthly Invoice you can easily pay your online purchase by invoice with installment facility. MF Group / PowerPay offers the payment method "Payment by invoice" as an external payment service provider. When the purchase contract is concluded, PowerPay takes over the invoice receivable that has arisen and handles the corresponding payment modalities. With purchase on account you accept in addition to our terms and conditions, the AGB from PowerPay. (powerpay.ch/en/agb).

Please note that there is an administration fee per invoice and, in the case of partial and late payments, additional fees as per AGB incurred by PowerPay.

The place of jurisdiction is the registered office of Fitnessmagnet GmbH in 6300 Zug, Switzerland.