{"id":2677,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=545"},"modified":"2026-01-21T14:40:46","modified_gmt":"2026-01-21T13:40:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/fitnfemale.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"section\" id=\"section_1876443264\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-797203326\">\n\n\t<div id=\"col-1755213807\" class=\"col medium-12 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n<div class=\"row row-collapse\"  id=\"row-989380941\">\n\n\t<div id=\"col-1657718776\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg id=\"Ebene_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" viewbox=\"0 0 512 485.1\">\n  <!-- Generator: Adobe Illustrator 29.8.3, SVG Export Plug-In . SVG Version: 2.1.1 Build 3)  -->\n  <defs>\n    <style>\n      .st0 {\n        display: none;\n      }\n    <\/style>\n  <\/defs>\n  <path class=\"st0\" d=\"M618.3-86.1v735.7H-117.4V-86.1h735.7ZM233.2,39.7c-11.3,1.3-20.7,5-31.6,7.6s-13.1,0-10.3,6.6,21.8,5.4,25.8,9.8,1.4,13.5.7,17.9c-2.4,15.4-9.5,32.8-15,47.5-15.2,40.1-33,79.4-49.4,119.1,0,.1-.6.3-.7.7-5.9,14.4-12,28.9-16.5,43.8,0,0-.6.3-.7.7-3.8,13-7.6,30.2.4,42.3,4.1,6.2,11.8,9.4,19.3,8.6,22.6-2.3,55-48.3,69.4-65.3s.5-.5.7-.7c1.1-1.3,2-2.6,2.9-3.6s.5-.5.7-.7c30.6-36.3,61.2-73.6,93.4-108.5.4-.4.9-.9,1.4-1.4,21.4-23.1,50.4-55.3,74.7-74.4,3.7-2.9,12.3-9.6,12.2,0,0,7.4-10.4,26.7-14.2,34-26.2,50.4-57.7,98.1-84.2,149,0,.1-.5.3-.7.7s0,.5,0,.7-.6.4-.7.7c-16.9,32.7-33.2,66.5-43.1,102,0,0-.6.3-.7.7-10.2,37.5-16.3,95.2,40.5,89.7,2.9-.3,10.2-1.4,9.8-5.3s-5.7-2.4-8.4-3.8c-12.9-6.6-8.4-34.7-6-46.1,0,0,.6-.2.7-.7s-.1-1.5,0-2.2.6-.1.7-.7-.2-1.6,0-2.2.6-.3.7-.7c23.7-87.9,87.4-179.3,131.5-259.4.1-.2.5-.4.7-.7,5.1-9.2,9.7-18.6,14.4-28s.6-.4.7-.7c5.4-10.9,10.6-21.2,13.7-33s.5-.5.7-1.4c3.6-16.2,3.7-32.3-12.9-40.2-.2,0-.4-.6-.7-.7-2.4-1-3.4-1-5.7-1.4s-.2-.6-1.4-.7c-22.2-2.2-40.3,15.4-56,28.7-.3.2-.5.5-.7.7-7.5,6.4-13.8,12.7-20.8,19.4s-.5.5-.7.7-.5.5-.7.7-.5.5-.7.7c-17.3,16.6-33.8,33.8-49.9,51.7-42.1,46.7-81.5,99.2-124.6,144.1-.5.5-6.9,7.5-7.2,5-.7-4.9,8.2-22.8,10.8-28.4,0-.2.6-.4.7-.7,23.5-50.3,50.8-100.1,71.5-151.6,5.6-14.1,11.1-28.3,9.7-43.8s-.7-2-.7-2.2c-3.7-21.2-21.6-26.7-41-25.1l-2.2.7ZM21.3,75.6v223.4c0,.6,0,1.6,0,2.2s0,.6,0,.7c.8,1.7,31.5.2,35.9.7l.7-99.9.7-.7h87.7v-30.2H57.9c-.1-.1,0-.5,0-.7v-64.7c.6-.1,1.5,0,2.2,0h104.2c-.7-3.9.9-29.7,0-30.9H21.3ZM403.5,237.2c-4.9,6.8-11.5,18.1-15.1,25.9s-1.2,1.4-.4,1.4h60c2.2-1,26.6,1.3,26.6,0v-33.8c0-1.5-27.1,1.1-29.5,0h-38.3s-3.4,6.5-3.4,6.5ZM359.7,319.9l-13.7,23v122.9l36.6.7v-92c21.3-.2,42.6.3,63.9,0,1.3,0,8.3.3,8.6,0,1.2-1.2-.9-29,0-33.1l-72.6-.7c-.6-2.7.7-20.1,0-20.8-.7-1.2-2.7-.7-3.9-.7-5,0-10.1,0-15.1,0s-3.2-.5-3.9.7ZM246.4,347.1c0-9.1-7.4-16.4-16.4-16.4s-16.4,7.4-16.4,16.4,7.4,16.4,16.4,16.4,16.4-7.4,16.4-16.4Z\"\/>\n  <circle cx=\"235.9\" cy=\"348.2\" r=\"18.5\"\/>\n  <path d=\"M367.7,345c1,18.2,0,38.4,0,56.8v79.5l-.8.8v-138.8c.8.2.8.9.8,1.6Z\"\/>\n  <g>\n    <path d=\"M490.2,341.7l-82-.8c-.6-3.1.8-22.7,0-23.5-.8-1.3-3.1-.8-4.5-.8-5.7,0-11.4,0-17.1,0-1.4,0-3.6-.5-4.5.8l-15.4,26c.8.2.8.9.8,1.6,1,18.2,0,38.4,0,56.8v79.5l-.8.8,41.4.8v-103.9c24-.2,48.2.3,72.2,0,1.5,0,9.4.3,9.7,0,1.3-1.3-1-32.8,0-37.3Z\"\/>\n    <path d=\"M478.9,216.7h-43.2s-3.8,7.3-3.8,7.3c-5.5,7.7-13,20.5-17,29.2-.2.5-1.3,1.6-.4,1.6h67.8c2.4-1.2,30,1.5,30,0v-38.1c0-1.7-30.6,1.3-33.3,0Z\"\/>\n  <\/g>\n  <g>\n    <g>\n      <path d=\"M288.2,29.6l.8,2.4c1.6,17.6-4.6,33.6-11,49.5-23.4,58.2-54.2,114.4-80.7,171.2l-.8.8c-2.9,6.3-12.9,26.5-12.2,32s7.6-5.1,8.1-5.7c48.7-50.7,93.3-110,140.7-162.7,18.3-20.3,36.8-39.6,56.4-58.4l.8-.8c.3-.3.5-.5.8-.8l.8-.8c8-7.5,15.1-14.7,23.5-21.9l.8-.8c17.8-15.1,38.3-35,63.3-32.5l1.6.8c2.7.5,3.8.5,6.5,1.6l.8.8c18.8,8.9,18.7,27.2,14.6,45.4l-.8,1.6c-3.4,13.4-9.4,25.1-15.4,37.3l-.8.8c-5.3,10.6-10.5,21.2-16.2,31.6l-.8.8c-49.8,90.4-121.8,193.6-148.5,292.9l-.8.8c-.2.7.2,1.7,0,2.4l-.8.8c-.2.7.2,1.7,0,2.4l-.8.8c-2.7,12.9-7.9,44.7,6.7,52.1,3.1,1.6,9.2.7,9.5,4.3.4,4.3-7.9,5.6-11.1,5.9-64.2,6.2-57.2-58.9-45.7-101.3l.8-.8c11.2-40.2,29.6-78.3,48.7-115.2l.8-.8c.1-.2-.1-.6,0-.8l.8-.8c29.9-57.4,65.5-111.3,95.1-168.2,4.3-8.2,15.9-30,16-38.4.1-10.8-9.5-3.2-13.7,0-27.4,21.5-60.2,57.9-84.4,84l-1.6,1.6c-36.4,39.4-70.9,81.5-105.5,122.5l-.8.8c-.9,1.1-2.1,2.6-3.2,4.1l-.8.8c-16.2,19.2-52.9,71.1-78.4,73.7-8.4.9-17.1-2.7-21.8-9.7-9.1-13.7-4.7-33.1-.5-47.8l.8-.8c5.1-16.9,12-33.2,18.7-49.5l.8-.8c18.5-44.8,38.6-89.1,55.8-134.5,6.3-16.6,14.3-36.2,17-53.6s2.7-16.4-.8-20.2c-4.6-4.9-25-1.2-29.2-11-3.2-7.5,6.8-6.3,11.6-7.5,12.3-2.9,23-7.1,35.7-8.5s2.3-.8,2.4-.8c21.9-1.7,42.1,4.5,46.3,28.4ZM493.1,72.6v.8c.5-.3.5-.5,0-.8ZM492.3,74.2v.8c.5-.3.5-.5,0-.8ZM195.3,252.7v.8c.5-.3.5-.5,0-.8Z\"\/>\n      <path d=\"M241.9,1.2c-.1,0-1.2.7-2.4.8l2.4-.8Z\"\/>\n      <path d=\"M289,32l-.8-2.4c0,.1.7.8.8,2.4Z\"\/>\n      <path d=\"M481.3,2l-1.6-.8c1.4.1,1.5.8,1.6.8Z\"\/>\n      <path d=\"M502.4,51.5l.8-1.6c-.2,1.1-.8,1.5-.8,1.6Z\"\/>\n      <path d=\"M340.1,144l1.6-1.6c-.6.6-1.2,1.1-1.6,1.6Z\"\/>\n      <path d=\"M469.1,122.1l.8-.8c-.2.4-.7.6-.8.8Z\"\/>\n      <path d=\"M148.6,238.1c.2-.4.8-.7.8-.8l-.8.8Z\"\/>\n      <path d=\"M196.5,253.6l.8-.8c-.2.4-.7.6-.8.8Z\"\/>\n      <path d=\"M486.2,89.7l.8-.8c-.2.4-.7.6-.8.8Z\"\/>\n      <path d=\"M328,265.7c.2-.4.7-.7.8-.8l-.8.8Z\"\/>\n      <path d=\"M233.8,267.4l.8-.8c-.2.3-.6.5-.8.8Z\"\/>\n      <path d=\"M327.1,267.4c.2-.4.7-.6.8-.8l-.8.8Z\"\/>\n      <path d=\"M229.8,272.2l.8-.8c-.2.3-.6.5-.8.8Z\"\/>\n      <path d=\"M488.6,4.5l-.8-.8c.4.2.6.7.8.8Z\"\/>\n      <path d=\"M129.2,288.4c.1-.5.8-.8.8-.8l-.8.8Z\"\/>\n      <path d=\"M389.6,58.8c.3-.3.5-.5.8-.8l-.8.8Z\"\/>\n      <path d=\"M391.2,57.2c.3-.3.5-.5.8-.8l-.8.8Z\"\/>\n      <path d=\"M415.6,34.5c.3-.2.5-.6.8-.8l-.8.8Z\"\/>\n      <path d=\"M277.6,383.4c.1-.5.8-.8.8-.8l-.8.8Z\"\/>\n      <path d=\"M319.8,415.8l.8-.8c-.1.5-.8.8-.8.8Z\"\/>\n      <path d=\"M319,419.1l.8-.8c-.2.6-.8.8-.8.8Z\"\/>\n      <path d=\"M318.2,422.3l.8-.8c-.1.6-.8.8-.8.8Z\"\/>\n      <path d=\"M195.3,252.7c.5.3.5.5,0,.8v-.8Z\"\/>\n      <path d=\"M492.3,74.2c.5.3.5.5,0,.8v-.8Z\"\/>\n      <path d=\"M493.1,72.6c.5.3.5.5,0,.8v-.8Z\"\/>\n    <\/g>\n    <path d=\"M44,77.5h117.7c-.8-4.4,1-33.5,0-34.9,0,0-.9,0-1.4,0h-.2c-21.5-1.1-48.2-.9-69.8,0-1.1,0-2.2,0-3.2,0-.3,0-.5,0-.8,0H.1v252.4c0,.7-.1,1.8,0,2.4,0,.3,0,.6,0,.8.9,1.9,35.6.3,40.6.8l.8-112.8.8-.8h99v-34.1H41.5c-.1-.1.1-.6,0-.8v-73c.7-.2,1.7.1,2.4,0Z\"\/>\n  <\/g>\n<\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>General<\/h3>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-911354237\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-253389667\" class=\"accordion-item\">\n\t\t<a id=\"accordion-253389667-label\" class=\"accordion-title plain\" href=\"#accordion-item-von-wo-kommt-fitnfemale?\" aria-expanded=\"false\" aria-controls=\"accordion-253389667-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Where does FitNFemale come from?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-253389667-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-253389667-label\">\n\t\t\t\n<p>FitNFemale was founded in 2015 by Milena \u2013 driven by the desire to finally make nutritional supplements suitable for everyday life and tailored to women&#039;s needs. Today, we continue to develop our products together with experts and an experienced team \u2013 focusing on clear formulas, good tolerability, and real benefits in everyday life.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3025921408\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3025921408-label\" class=\"accordion-title plain\" href=\"#accordion-item-einfach-nur-pinke-produkte?\" aria-expanded=\"false\" aria-controls=\"accordion-3025921408-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Just pink products?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3025921408-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3025921408-label\">\n\t\t\t\n<p>No. Pink is our look \u2013 but the content is well thought out. FitNFemale stands for formulas that support women in everyday life: energy, well-being, fitness routine, balance. Less hype, more substance \u2013 and products you&#039;ll actually enjoy using regularly.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3911849131\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3911849131-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-ist-die-wirkung?\" aria-expanded=\"false\" aria-controls=\"accordion-3911849131-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the effect?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3911849131-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3911849131-label\">\n\t\t\t\n<p>Our products are designed to complement your routine \u2013 not replace it. How quickly you notice an effect depends on factors such as the product, dosage, regularity, and your individual body. Many customers report that consistency is key: taking the product regularly, drinking enough water, and generally ensuring a good foundation for your diet.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4211831363\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4211831363-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-ist-die-qualit\u00e4t?\" aria-expanded=\"false\" aria-controls=\"accordion-4211831363-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the quality like?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4211831363-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4211831363-label\">\n\t\t\t\n<p>We rely on carefully selected raw materials, clear recipes, and transparent information. Every formula is developed with everyday life, tolerability, and meaningfulness in mind \u2013 no &quot;stuffed&quot; labels, but ingredients that have a real place in your routine.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1069990481\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1069990481-label\" class=\"accordion-title plain\" href=\"#accordion-item-sind-die-produkte-frisch?\" aria-expanded=\"false\" aria-controls=\"accordion-1069990481-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are the products fresh?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1069990481-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1069990481-label\">\n\t\t\t\n<p>Yes. Our products are continuously produced and regularly restocked so you don&#039;t receive &quot;yesterday&#039;s stock.&quot; You&#039;ll find the best-before date directly on the packaging. If something is particularly popular and sells out, it&#039;s better to wait a short while rather than buy long-stored goods.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n<div class=\"row row-collapse\"  id=\"row-1931739634\">\n\n\t<div id=\"col-1143051516\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/fitnfemale.com\/wp-content\/uploads\/shipping-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"Shipping icon flatelements\" srcset=\"https:\/\/fitnfemale.com\/wp-content\/uploads\/shipping-icon-flatelements.png 256w, https:\/\/fitnfemale.com\/wp-content\/uploads\/shipping-icon-flatelements-200x200.png 200w, https:\/\/fitnfemale.com\/wp-content\/uploads\/shipping-icon-flatelements-12x12.png 12w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Shipping<\/h3>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1405995518\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-258878535\" class=\"accordion-item\">\n\t\t<a id=\"accordion-258878535-label\" class=\"accordion-title plain\" href=\"#accordion-item-wo-ist-mein-paket?\" aria-expanded=\"false\" aria-controls=\"accordion-258878535-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Where is my package?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-258878535-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-258878535-label\">\n\t\t\t\n<p>After we have shipped your package, you will receive an email (please check SPAM folder as well). Alternatively, you can also check the status of your order in your <strong><a href=\"\/en\/my-account\/\">FitnFemale account<\/a><\/strong> on the page <a href=\"\/en\/my-account\/orders\/\"><strong>Orders<\/strong><\/a> view<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2648759997\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2648759997-label\" class=\"accordion-title plain\" href=\"#accordion-item-was-bedeutet-der-status-meiner-bestellung?\" aria-expanded=\"false\" aria-controls=\"accordion-2648759997-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What does the status of my order mean?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2648759997-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2648759997-label\">\n\t\t\t\n<p>During the course of your order, the status of your order changes several times. So you can track what is happening with your order. If you think that your order has a shipping problem you can always contact us.<\/p>\n<h5>Order status and meaning:<\/h5>\n<ul>\n<li class=\"bullet-arrow\"><a class=\"button primary is-xsmall\" href=\"#\">In process<\/a><br \/>\nThe order is new in the system and has not yet been processed further. (Update within 1-4h)<\/li>\n<li class=\"bullet-arrow\"><a class=\"button primary is-xsmall\" href=\"#\">Shipping warehouse processes the order<\/a><br \/>\nThe order is in the shipping department and is being prepared for shipment. From this status no more changes can be made. (Update within 4 - 12h)<\/li>\n<li class=\"bullet-arrow\"><a class=\"button primary is-xsmall\" href=\"#\">Finished and shipped<\/a><br \/>\nYour package has been successfully shipped and will arrive shortly. At this time you should have a tracking link. (Update within 4 - 12h)<\/li>\n<li class=\"bullet-arrow\"><a class=\"button primary is-xsmall\" href=\"#\">Failed<\/a><a class=\"button primary is-xsmall\" href=\"#\"> Cancelled<\/a><br \/>\nAn error occurred during checkout. Please try again. Orders in this status will be ignored by us (update will follow immediately).<\/li>\n<\/ul>\n<p>*Depending on time and day of the week. Working hours from our warehouse are Mon-Fri from 07:00 to 16:00.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3310612603\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3310612603-label\" class=\"accordion-title plain\" href=\"#accordion-item-wo-kann-ich-meinen-einnahmeplan-downloaden?\" aria-expanded=\"false\" aria-controls=\"accordion-3310612603-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Where can I download my intake plan?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3310612603-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3310612603-label\">\n\t\t\t\n<p>You will receive the intake plan directly after your order. We will send you the link by mail.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4093215590\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4093215590-label\" class=\"accordion-title plain\" href=\"#accordion-item-wann-wird-meine-bestellung-versendet?\" aria-expanded=\"false\" aria-controls=\"accordion-4093215590-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>When will my order be shipped?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4093215590-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4093215590-label\">\n\t\t\t\n<p>Depending on the country, orders placed before 12:00 or 15:00 will be shipped on the same day. Thus, you will receive your package already the following day. This applies to Germany, Switzerland and Austria.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-21693030\" class=\"accordion-item\">\n\t\t<a id=\"accordion-21693030-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-schnell-ist-der-versand?\" aria-expanded=\"false\" aria-controls=\"accordion-21693030-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How fast is the shipping?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-21693030-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-21693030-label\">\n\t\t\t\n<p>We usually ship very quickly after receiving your order. As soon as your package leaves our warehouse, you will receive a shipping confirmation with tracking information so you can see its current location at any time. Note: On promotional days, processing times may occasionally be slightly longer \u2013 however, we will keep you fully informed.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n<div class=\"row row-collapse\"  id=\"row-749853167\">\n\n\t<div id=\"col-534112662\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/fitnfemale.com\/wp-content\/uploads\/payment-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"Payment icon flatelements\" srcset=\"https:\/\/fitnfemale.com\/wp-content\/uploads\/payment-icon-flatelements.png 256w, https:\/\/fitnfemale.com\/wp-content\/uploads\/payment-icon-flatelements-200x200.png 200w, https:\/\/fitnfemale.com\/wp-content\/uploads\/payment-icon-flatelements-12x12.png 12w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Payment<\/h3>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2029655084\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-2535376423\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2535376423-label\" class=\"accordion-title plain\" href=\"#accordion-item-wie-l\u00e4uft-eine-bestellung-ab?\" aria-expanded=\"false\" aria-controls=\"accordion-2535376423-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How does an order work?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2535376423-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2535376423-label\">\n\t\t\t\n<p>Add your favorites to the virtual shopping cart and then select 1 of 5 payment methods (purchase on account, credit card, instant transfer, TWINT,..). After the payment was successful, you will receive an order confirmation by mail and your package will be sent (depending on the order time) within 24h-48h to your desired delivery address.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-445482201\" class=\"accordion-item\">\n\t\t<a id=\"accordion-445482201-label\" class=\"accordion-title plain\" href=\"#accordion-item-kauf-auf-rechung---wie-l\u00e4uft-das-genau-ab?\" aria-expanded=\"false\" aria-controls=\"accordion-445482201-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Purchase on account - How does it work exactly?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-445482201-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-445482201-label\">\n\t\t\t\n<p>If you choose purchase on account (PowerPay) as payment method, you pay for the goods upon receipt. You will receive the invoice after the purchase electronically via email as a PDF. You have 14 days from the invoice date to pay it.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3405811866\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3405811866-label\" class=\"accordion-title plain\" href=\"#accordion-item-welche-zahlungsm\u00f6glichkeiten-gibt-es?\" aria-expanded=\"false\" aria-controls=\"accordion-3405811866-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What are the payment options?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3405811866-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3405811866-label\">\n\t\t\t\n<ul>\n<li>Purchase on account<\/li>\n<li>TWINT<\/li>\n<li>Paypal<\/li>\n<li>Credit card<\/li>\n<li>Instant bank transfer (eBanking)<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n<div class=\"row row-collapse\"  id=\"row-970693353\">\n\n\t<div id=\"col-1942463603\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/fitnfemale.com\/wp-content\/uploads\/returns-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"Returns icon flatelements\" srcset=\"https:\/\/fitnfemale.com\/wp-content\/uploads\/returns-icon-flatelements.png 256w, https:\/\/fitnfemale.com\/wp-content\/uploads\/returns-icon-flatelements-200x200.png 200w, https:\/\/fitnfemale.com\/wp-content\/uploads\/returns-icon-flatelements-12x12.png 12w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Return<\/h3>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-440630519\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-2440545476\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2440545476-label\" class=\"accordion-title plain\" href=\"#accordion-item-gibt-es-ein-r\u00fcckgaberecht?\" aria-expanded=\"false\" aria-controls=\"accordion-2440545476-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Is there a return policy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2440545476-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2440545476-label\">\n\t\t\t\n<p>After receiving your delivery, you have 30 days to return the ordered product according to our return policy. Please handle your products carefully upon receipt and make sure the seals are intact. <strong>Requests for return of dietary supplements will only be considered if the packaging is unopened.<\/strong> and the goods are in the original packaging.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1985479719\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1985479719-label\" class=\"accordion-title plain\" href=\"#accordion-item-kann-ich-meine-bestellung-stornieren?\" aria-expanded=\"false\" aria-controls=\"accordion-1985479719-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I cancel my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1985479719-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1985479719-label\">\n\t\t\t\n<p>You short answer to this is \"Yes\", but since with us the order processing - usually goes very quickly, in 99% of the cases it is too late to stop the order before shipping.<\/p>\n<p>The easiest way is for you to refuse to accept the package. As soon as the package is returned to us, you will get your money back. This can take up to one week. The best thing to do is to write an email to our support on <a href=\"mailto:support@fitnfemale.com\">support@fitnfemale.com<\/a>. Thus, we are informed and send you the package also guaranteed not a second time.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3196475821\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3196475821-label\" class=\"accordion-title plain\" href=\"#accordion-item-kann-ich-meine-bestellung-oder-einzelne-produkte-zur\u00fccksenden?\" aria-expanded=\"false\" aria-controls=\"accordion-3196475821-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I return my order or individual products?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3196475821-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3196475821-label\">\n\t\t\t\n<p>Yes, at any time after receipt within 30 days all or part of the order. The most important thing to say here is that food and supplements for safety and hygiene reasons only<strong>\u00a0unopened<\/strong> be taken back. This also applies if a flavor or product does not meet your expectations.<\/p>\n<ul>\n<li><a href=\"\/en\/ruecknahme\/\">Return address (different depending on the country)<\/a><\/li>\n<li><a href=\"\/en\/ruecknahme\/\">Take Back Guarantee Details<\/a><\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1973050047\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1973050047 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-center\"  id=\"row-453802185\">\n\n\t<div id=\"col-1160495627\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\" style=\"background-color:rgb(244, 244, 244);\" >\n\t\t\t\n\t\t\t\n<h3>Do you have more questions?<\/h3>\n<p>Write us at support@fitnfemale.com or in the chat form (bottom right).<\/p>\n<a href=\"mailto:support@fitnfemale.com\" class=\"button primary\" >\n\t<i class=\"icon-envelop\" aria-hidden=\"true\"><\/i>\t<span>Mail<\/span>\n\t<\/a>\n\n<a href=\"\/en\/contact\/\" class=\"button primary\" >\n\t<i class=\"icon-chat\" aria-hidden=\"true\"><\/i>\t<span>24\/7 Chat<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-453802185 > .col > .col-inner {\n  padding: 40px 20px 40px 20px;\n  background-color: rgb(244, 244, 244);\n}\n@media (min-width:550px) {\n  #row-453802185 > .col > .col-inner {\n    padding: 40px 40px 40px 40px;\n  }\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1876443264 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"slim_seo":{"title":"FAQ - FitNFemale\u00ae","description":"General Information: Where does FitNFemale come from? FitNFemale was founded in 2015 by Milena \u2013 out of the desire to finally make nutritional supplements suitable for everyday life and tailored to women&#039;s needs."},"footnotes":""},"class_list":["post-2677","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fitnfemale.com\/en\/wp-json\/wp\/v2\/pages\/2677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fitnfemale.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fitnfemale.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fitnfemale.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fitnfemale.com\/en\/wp-json\/wp\/v2\/comments?post=2677"}],"version-history":[{"count":0,"href":"https:\/\/fitnfemale.com\/en\/wp-json\/wp\/v2\/pages\/2677\/revisions"}],"wp:attachment":[{"href":"https:\/\/fitnfemale.com\/en\/wp-json\/wp\/v2\/media?parent=2677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}